Francesco Basile
IT Support · Systems & Network Administration
Profile
IT professional with hands-on experience administering Windows Server and Linux environments alongside front-line end-user support. Manages Active Directory, network services, and Linux web/application servers; automates routine tasks with Bash and PowerShell; and resolves hardware, software, and network issues across client environments. Computer Engineering background, comfortable in remote and on-site settings.
Experience
Systems administration and IT support for commercial and industrial clients across the Aeolian Islands.
- Administer Windows Server: Active Directory user management, file shares, and Group Policy
- Configure and maintain network services: DNS, DHCP, print/file servers, and backups
- Manage Linux servers running web and internal application services
- Deploy and maintain network infrastructure: switches, routers, VPNs, structured cabling
- Automate system backups and routine maintenance tasks with Bash and PowerShell
- End-user support: hardware troubleshooting, OS/software configuration, printer maintenance
Remote QA role on live game titles at one of Europe's largest independent game studios.
- Functional and technical testing of new game builds across multiple platforms
- Writing detailed bug reports with reproduction steps; tracking tickets through the full QA pipeline
- Verifying graphical anomalies, gameplay issues, and regression bugs across game versions
- Collaborating with international development teams on issue follow-up and verification
Three-year embedded IT support internship in a public middle school.
- OS, software, network, and hardware setup and maintenance; malware removal; lab modernization.
Projects
Built and deployed production websites from scratch for businesses (including Siel Eolie and Dolci Eoliani) and personal projects, using React / TypeScript / Tailwind, self-hosted on Cloudflare.
Education
Four years of Computer Engineering: algorithms and data structures, OS internals, TCP/IP networks, relational databases, and software engineering principles.
Five-year technical diploma in computer science: OS administration, network design, software development, and database management.
Certifications
Cross-platform mobile development with Flutter and Dart.
Self-directed study in modern web development, design systems, and front-end tooling.
Self-directed study in security principles, threat analysis, and defensive practices.